Page 355 - Nghệ Thuật Quản Lý Khách Hàng

Rghe thuat quan If hhach hang
3. Nhin thay nguy cd ton tai trong doanh nghiep tti diem
bao nguy cd
Trdng pham vi cho phep cua quy dinh luat phap qudc gia
va chinh sach doanh nghiep lap ke hoach xd ly, ke hoach can
cu the, ro rang, co tinh nhim thang, dong thdi cung khong
nen qua cau ne, cho phep gid dtfdc tinh linh hoat nhat dinh,
cuoi cung hinh thanh phtfdng an bang van ban, che do hoa,
quy pham hoa, nham gid dtfdc tinh toan dien va tinh khach
quan cua ke hoach xd ly nguy cd, co the mdi cong ty quan he
cong cong chuyen nghiep den chu tri hoac cong tac.
4. Tien hanh huan luyen quan ly nguy cd
Ddanh nghiep nen can cd ke hoach dng bien nguy cd ma
tien hanh huan luyen quan ly nguy cd dinh ky, boi diidng
kien thdc xd ly nguy cd va luyen tap hoi dap xd ly nguy cd.
Huan luyen dinh ky khong nhdng co the nang cao kha nang
phan dng nhanh cho to quan ly nguy cd, nhan manh y thdc
quan ly nguy cd, con co the kiem tra ke hoach dng bien nguy
cd da dtfdc lap ra co day du, kha thi khong.
5. Quan he rong rai vdi quang cao, ban be
Dung thu doan quan he cong cong de xay ddng va duy tri
moi quan he vdi cdng chung, de cd stf ung hd cua nhieu ngddi
hdn.

14. THE NAO LA XU LY NGUY CU?
l.Sau khi nguy cd phat sinh, ngtfdi dtfdng stf cin binh
tinh lai, chd'n tinh xd ly.
Ltfa chon nhtfng bien phap hdu hieu, each li nguy cd,
khdng de moi viec tiep tuc lan rdng, nhanh chdng tim ra
nguyen nhan phat sinh nguy cd, tien hanh xd ly hoa giai. ^

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