Page 389 - Nghệ Thuật Quản Lý Khách Hàng

CHUUNG3
TO HUP KHACH HANG

1. Co nhiing tang ldp khach hang nao? 136
2. Lam the nao de nhan thu'c dtfdc "gia tri tiem nang"
ciia to hdp khach hang? 137
3. Lam the nao de thu hut
khach hang tang ldp doan the? 138
4. lam the nao thu hut khach hang thi trUdng

va khach hang ca biet? 139
5. Chien ltfdc htf6ng den toan bo khach hang la gi? 140
6. Lam the nao de thao tac thtfc te chien ltfdc
khach hang tang 16p thi trtfdng? 142
7. Tinh hudng nao thich hdp vdi viec dung

tang thtf doan the de quan ly td hdp khach hang? 147
8. Chien ltfdc quan ly to hdp khach hang
tang thtf doan the co nhtfng loai nao? 148
9. Lam the nao de dung tang cap hoa thi trtfdng
de quan ly td hdp khach hang? 149
10. Lam the nao de dung hinh thtfc ban le de quan ly

mo hinh td hdp khach hang? 150

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