Page 192 - 4 Phong Cách Bán Hàng

196 * PHONG C A C H PAN HANG

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tam quan trong cua nhung gi co vtra noi.

Sarah lang nghe su im lang tu phia dau day ben kia. Vi

Giam doc ban hang da tham chuyen suy nghi tir den vang

sang den do khi nghe cau "thu sue trong linh vuc kinh

doanh" cua co cu Ion dan len trong dau ong. Trong vong nam

giay, ong con nghi ra nam cau tra loi con hay hon the.

"Co co the giu may mot lat dugc khong, Sarah?"

"Tat nhien roi."

Ong nhah nut giu cuoc goi va vira nhin vao bong cua

minh tren cua so vua tham hoi: "Tai sao co ta lai khong the

noi nhung cau dai loai nhu: "Toi rat nong long thuc hien lan

ban hang dau tien cua minh!" hay: "Toi sinh ra de kinh

doanh", hoac "Khong gi co the ngan can dugc toi." Hay nhu

cau: "Tat ca nhung gi toi thay la ca hoi." Hoac theo cach ua

thich cua ong la: "Toi du dinh se gay mot anh huong quan

trong trong khu vuc nay!" Bat cu cau nao trong so do cung

that tuyet vai."

Ong lay hoi, nhah niit tiep tuc cuoc goi va noi: "Cam on co

da cho may, Sarah." Ong co het sue de tran an cam giac cua

minh: "Hay noi ve ke hoach cua co cho tuan toi."

Co gang che giau su lo lang cua minh, vi Giam doc ban

hang so rang ong dang phai doi mat voi vien canh xau nhat

co the xay ra. Tat ca dau hieu deu cho thay Sarah dang roi tri

va ong danh phai tuyen mot nhan vien khac.

Sarah dap: "That tuyet, toi chi hy vong minh se khong gap

nhung khach hang giong nhu cac vi khach ma chung toi phai